Episode Summary
Michael Huang, Founder of Milli, joins the podcast to unpack his unconventional journey from social media strategist to agency owner. Along the way, he and Russel challenge common assumptions about hiring, culture, and growth – offering a more human-centered approach to building an agency.
Episode Highlights:
- The tension between meaningful work and high-paying clients and how to balance both
- How agency culture directly impacts the quality of creative output
- The role of mentorship in developing the next generation of talent
- Why young creatives may be your biggest competitive advantage
Agency Info
-
Company: Milli
-
Guest: Michael Huang
-
Year Started: 2014
-
Employees: 1-10
The world doesn’t need another agency – it can always use a great place to work.
Michael Huang
Key Takeaways
Inspire the Best Talent
Michael challenges the idea that agencies need to find fully polished talent. Instead, he makes the case for identifying raw creativity and helping people translate it into professional, client-ready work.
Designing Culture Intentionally
Milli was shaped as a response to the traditional agency environments Michael didn’t want to recreate. For him, building a better agency meant creating a place where people could do strong work without sacrificing their health or identity.
Young Talent Can Be a Creative Advantage
Rather than seeing younger team members as inexperienced, Michael sees them as close to culture, behavior, and emerging trends. With the right guidance, their perspective becomes a valuable source of insight.
Mentorship Builds the Talent Pipeline
Michael believes agencies can’t complain about the lack of good talent if they aren’t helping develop it. By investing in mentorship and access, agency owners can create stronger teams and open doors for people who may not see the creative industry as a viable path.
Balance Profit, Purpose, and Enjoyment
Michael uses a simple lens for evaluating work: whether it pays well, feels meaningful, and is enjoyable. That framework helps Milli make better decisions about the clients and projects they take on.
Enjoy this Episode?
Subscribe to An Agency Story on your favorite podcast app for more real stories from agency owners. Loved what you heard? Leave a review or share this episode with someone building their agency from the ground up.