Episode 171

You Don’t Start Certain, You Become Certain

30|90 Marketing w/ Rachel Ledet

In this episode, Russel reconnects with Rachel Ledet, Founder of 30|90 Marketing, for the first-ever Where Are They Now conversation on the podcast. Together, they reflect on what’s changed since Rachel’s first appearance, the moments that forced clarity, and what finally shifted when she committed fully to who her agency was meant to serve.

You Don’t Start Certain, You Become Certain

Episode Summary

Rachel Ledet leads 30|90 Marketing, a New Orleans–based, woman-led marketing consulting firm working in professional services, construction, and community development. In this conversation, she shares how her agency moved from being broadly capable to clearly focused, and what that shift unlocked across the business.

Rather than a tidy success story, this episode walks through the real timeline of growth: uncertainty, parallel paths, tough client decisions, and the confidence that only comes from lived experience.

Episode Highlights

  • How 30|90 moved from “we can help with anything” to a clear, focused message
  • The internal resistance that shows up before clarity does
  • Why positioning took longer than expected—and why that mattered
  • What changed once Rachel stopped trying to keep every door open
  • How long-term thinking reshaped referrals and conversations

Agency Info

Once we started saying this is what we want to do, people started bringing our name up when we weren’t there.

Rachel Ledet

Clarity Is Built Through Commitment

Rachel didn’t wait to feel confident before narrowing her focus. Confidence followed action, not the other way around. Once she committed to a clear direction, conversations became easier and opportunities more aligned.

Flexibility Has a Hidden Cost

Being open to everything felt safe early on, but it came with tradeoffs. Energy was spread thin, messaging felt diluted, and decision-making became harder. Letting go of that flexibility created space for stronger work and better-fit clients.

Letting Go Is Part of Progress

Some relationships had to change for the business to move forward. Rachel shares how stepping away from certain clients was necessary to build the agency she actually wanted to run.

Consistency Creates Momentum

Telling the same story, in the same way, over time mattered more than finding the “perfect” message. Repetition built recognition, trust, and stronger referrals.

Enjoy this Episode?

Subscribe to An Agency Story on your favorite podcast app for more real stories from agency owners. Loved what you heard? Leave a review or share this episode with someone building their agency from the ground up.

Recommended Similar Episodes

Sorry, there are no podcasts found based on your search.

Loading